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As the world's largest jewellery maker, we are determined to reduce our climate footprint and committed to be carbon neutral in our own operations by 2025. Discover our commitment to achieving sustainable practices.

Our ambitions: 1 of 4

Towards carbon neutral

In early 2020, Pandora committed to be carbon neutral in its own operations by 2025. This includes our crafting facilities, offices, retail stores, and warehouses.

Our ambitions: 2 of 4

Towards recycled silver and gold

Pandora has committed to using only recycled silver and gold in its jewellery by 2025.

Our ambitions: 3 of 4

Renewable energy

In 2020, we sourced 100% renewable energy at our crafting facilities in Thailand.

Our ambitions: 4 of 4

Science-based target

By joining the Science Based Targets initiative, we have set out to reduce carbon emissions across our full value chain in line with the Paris Agreement.

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Infinitely recycled

Towards circularity

At Pandora, we are committed to moving further towards circularity in our materials and waste e.g. using silver and gold that can be infinitely recycled.

Facts: 1 of 5

A more responsible mindset

The environmental cost of cubic zirconia is just 0.001% of that of a mined diamond. Learn more about our man-made stones - the stones we use the most in Pandora jewellery.

Facts: 2 of 5

Recycled metals have a lower impact

By sourcing recycled metals, we will cut carbon emissions by two-thirds for silver and by more than 99% for gold, according to life cycle assessments.

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Sourcing recycled metals

In 2020, silver accounted for over half of all purchased product materials, measured by weight, while about 60% of our silver and gold came from recycled sources.

Facts: 4 of 5

Our four primary waste streams

Our high recycling rate is mainly driven by 100% recycling rates for our four primary waste streams: gypsum, glass, wax and rubber.

Facts: 5 of 5

A sustainable future

In aiming to reduce our wider environmental footprint, we work towards all of our materials being renewable, recycled or otherwise sustainable.

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A reduced environmental footprint

Recycling rate of 90%

In addition to reducing carbon emissions, we continuously work to reduce our wider environmental footprint. Last year, more than 90% of waste at our crafting facilities was recycled.

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Crafting for the future

Green facilities

Pandora’s crafting facilities in Thailand are among the most modern and energy efficient in the industry. Our crafting facilities in Thailand account for half of our global energy consumption, and in 2020 we switched to 100% renewable energy supplied by local solar projects. At the same time, we are committed to reducing or recycling waste materials and water at our crafting facilities.

Facts: 1 of 3

Reducing annual CO2e

By switching to 100% renewable energy Pandora will reduce its annual carbon footprint by over 35.000 tonnes.

Facts: 2 of 3

Our water usage and waste

In our commitment to continuously reduce our wider environmental footprint, we also focus on water usage and waste at our crafting facilities.

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Water recycling improvements

As a result of various investments in water recycling at our crafting sites, we increased our water recycling rate from 22% in 2018 to 23% in 2019.

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Our presence in Thailand

Our crafting facilities in Thailand provide safe and healthy working conditions for over 11,000 employees. We are focused on ensuring our employees have access to proper health services. This includes health promotion activities, wellbeing programmes, 24-hour nurse cover, access to library, on-site canteens and much more.

Responsible sourcing

Impact through suppliers

We aim to work with suppliers that share our commitment to sustainability, and over the last few years Pandora has taken steps to better align our responsible sourcing programme with our sustainability ambitions. Our category-specific approach to responsible sourcing seeks to continuously improve our performance around three objectives: responsibility, traceability and transparency.

Performance objectives: 1 of 3


We continuously improve the social and environmental footprints of our supply chain, primarily by choosing suppliers that comply with category-specific internationally recognised standards. For instance, in 2020 all the gold and silver grains that were bought were certified according to the London Bullion Market Association (LBMA) “Good Delivery List” or the Responsible Jewellery Council (RJC) Chain-of-Custody Standard.

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We will improve our ability to trace the origin of our raw materials, including by ensuring that raw materials are conflict-free. In doing so, we're informed by the OECD Guidelines for Due Diligence Guidance for Responsible Business Conduct.

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We will improve our disclosure of key suppliers and the structure of our supply chains. Since 2018, we have been disclosing our suppliers of silver grains, gold grains and diamonds, and we will extend this to other primary raw materials.

Sustainable development goals

Pandora supports the UN Sustainable Development Goals. Four goals in particular guide our strategy as this is where we can contribute the most.